Feefo, the award-winning consumer ratings and reviews platform, has become a partner of Connections Luxury. The event takes place from the 22nd-25th of March at the Conrad Algarve hotel in Portugal and will see an exclusive number of luxury travel buyers and suppliers converge on the resort for a series of one-to-one meetings.
Feefo helps brands earn trust through genuine reviews that can only be published by customers who have made a purchase. By prompting customers to offer genuine reviews, Feefo ensures brands develop a repository of reliable and authentic customer experiences. This data is also critical to help brands identify and enhance the good aspects of their service and focus attention on the negative aspects that may have previously gone unrecorded.
The company has collected over 25 million customer reviews across over 2,000 merchants globally.
At Connections Luxury, Feefo will be demonstrating their technology to all delegates by collecting immediate reviews of each day of the event.
Andrew Mabbut, CEO of Feefo said, “We are thrilled ot be part of such an exciting and unique event. I am looking forward to meeting everyone there and taking part in the activities, although I cannot promise to be very good at mending the fishermen’s nets!”